What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

Love everything about MY Hearing Center of Southwest Florida. They are first very professional and reflect confidence and competence. Both Cheryl and Carol always make us feel at home. God has blessed them both.

Robert Gottry, on Google

Great hearing Doc. Nice office and professional atmosphere while being friendly and approachable. Everyone was hands down THE BEST of people, from the moment you walk in. So happy I was referred. Easy 5 stars.

Dex M., on Google

I had the privilege of receiving exceptional care from the audiologist at the Hearing Centers of Southwest Florida. From the moment I walked in, I was greeted with warmth and professionalism that immediately put me at ease. The audiologist’s expertise was evident as they conducted a thorough assessment of my...

Dean Davis, on Google

Great service ,great location ,Great care. Great to talk to and get treated for , both ladies are great was great ,it was fun. I learned some things also… highly recommend

Dee Lewis, on Google

Excellent service. Very attentive and professional from the get go. I’m in law enforcement and visit the range quite often. Went to get fitted for SoundGear hearing protection and was taken care of very quickly. Was in and out in less than 30 minutes. Would absolutely recommend to anyone looking...

Juan Serrano, on Google

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